If you see this message, it means you've had too many failed deposit attempts in a short period. This is a temporary cooldown to protect your account and prevent repeated charges to your card.
What to do:
Wait a bit — the cooldown resets automatically. You don't need to contact us.
Before trying again, double-check that your card details are correct and that your bank isn't blocking the transaction. Some banks flag transactions to gaming or DFS platforms — calling your bank and letting them know you're authorizing it usually fixes this.
If your card keeps getting declined after the cooldown, try a different payment method.
Why does this happen?
Every failed attempt creates a temporary authorization hold on your bank's side (even though we don't charge you). Too many of these in a row can cause issues with both your bank and our payment processor. The cooldown prevents that from snowballing.
If the cooldown has passed and you're still unable to deposit, reach out to us through the chat widget and we'll help you out.