Below is a breakdown of what tier levels are allowed to cancel entries on HotStreak

Bronze - Not allowed to cancel any entries

Silver, Gold, Platinum and Diamond - These tier levels ARE allowed to cancel entries under the following conditions:

There’s a 5-minute cancellation window during which you can cancel any pregame entry (assuming none of the games have started) - just click on “cancel” on the entry screen. Beyond that, we don’t offer entry cancellations, as lines move throughout the day.

In-Play entries are not cancellable.

You can only cancel your most recently placed entry.

Please Note: If you cancel too many entries, we have implemented a threshold where if you go over a certain percentage of cancellations, you will no longer be able to cancel any entries.

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